You need to be ready for anything, and sometimes you don’t have time for pre-game strategy and careful planning. Well, that is where we excel. Our experience and love for solving urgent challenging problems is what makes us tick.
You need to be ready for anything, and sometimes you don’t have time for pre-game strategy and careful planning. Well, that is where we excel.
Round the clock support
We can bring value to our partners and clients delivering our services to any location worldwide. We provide 24/7 support services in different time zones, continents, company cultures, and cloud technologies. From follow-the-sun strategies to 24/7 support services, we can deliver our services based on your specific business requirements and operational needs.
Support Services
Development, operations and infrastructure teams are no longer “siloed”. These teams are merged into a single team where the engineers work across the entire development lifecycle, from design, development, and test to deployment, and operations. We can provide DevOps, SRE, FinOps and SecOps expertise to your company.
Performance
Response time is the amount of time our engineers need to react, respond and provide the client with information such as ETA, severity, initial assessment, impact, etc.
The information on the graph is based on data collected from our service and incident management systems for critical issues during 2022
Up to 15 minutes 80%
Up to 30 minutes 17%
Up to 2 hours 3%
ZETTA Systems have the skills, the reactivity and the dependability every company should be looking for. They will be there when it matters. Energetically benchmark focused growth strategies via superior supply chains.Renaud Milon - Business Development Manager at Adecco Group
Working with Zetta makes Business Life easier, a high qualified team with a very proactive approach, they do not just stop supporting and resolving issues they continue to offer improved solutions and brainstorming to make the company´s application portfolio innovative and better protected environment.Muriel Bergna - Corporate Director HR at STS Medical Group
With the outstanding Zetta IT Support services, we know we are partnering with a best-in-class company that shares our vision of getting things done the right way.Cheikh Barro - Global Head of IT Services at Factset
We had the chance to work with Zetta team. It was great experience. The team was very professional and be able to deliver right on time. we are definitely are going to use them in the future.Avi Koren - Chief Technology Officer at ZigiWave
