
Clients
We have numerous happy clients and trustworthy representatives worldwide. This year we managed to expand our reach and business further. The section below provides information about our client base and business operations.

Clients
Map
We can bring value to our partners and clients delivering our services to any location worldwide. As you can see below we provide services in different time zones, continents, cultures which not only broadens out our horizons but makes us more innovative and resourceful. In 2020, we were able to add customers in new regions, we improved our 24/7 services, and even implemented custom follow-the-sun strategy based on specific business requirements. View the breadth of our global reach below.
Clients
Industries
Companies across the globe have entrusted us with their DevOps and development needs. Our clients include large, small and mid-sized organizations, many of them in the Fortune 1000, and span across a variety of different industries. Our services have been used extensively by corporations and organizations all over the world. Below are the industries and sectors that our teams support.
Financial Services |
24 % |
---|---|
Automotive and Transportation |
12 % |
Information Technology |
10 % |
Customer Service & Professional Services |
10 % |
Electronics & Manufacturing |
9 % |
Healthcare |
9 % |
Media |
8 % |
Computer Software |
8 % |
Gambling & Casinos |
4 % |
Recruitment |
3 % |
Education |
3 % |
Clients
Testimonials
Our client references are the recommendations from satisfied clients that affirm the value of our services. We are proud to share some selected client references that are prime examples of the successful partnerships we aim to have with all of our local and global clients.

Team
Our approach of delivering tested and proven teams guarantees that our customers will have their path to productivity accelerated, thoroughly tested and much more secure. This year we expanded our team with motivated and skilled professionals, improved our education program and acquired many new certificates.

Team
Performance
Response time is the amount of time our engineers need to react, respond and provide the client with information such as ETA, severity, initial assessment, impact, etc. The information below is based on data collected from our service and incident management systems for critical issues during 2020.
We are proud to share our 2020 customer satisfaction score which shows clearly our successful partnerships with all of our local and global clients. Customer satisfaction score is based on more than 300 customer satisfaction feedback (CSAT) over the last year.
Up to 15 minutes |
76 % |
---|---|
Up to 30 minutes |
21 % |
Up to 2 hours |
4 % |
5 Star |
96 % |
---|---|
4 Star |
3 % |
3 Star |
1 % |
2 Star |
0 % |
1 Star |
0 % |
Team
Expertise
Our mission and responsibility are that we always aim to have the most up-to-date competencies and specializations in line with global information technology trends. Our internal education program makes sure we can deliver that knowledge and expertise to our clients and partners. This year we were able to obtain many new certificates and complete countless trainings, workshops, and courses.
Certified AWS engineers |
70 % |
---|---|
Certified Azure engineers |
50 % |
Certified Cisco engineers |
60 % |
Certified Microsoft engineers |
80 % |
Certified Google Cloud engineers |
10 % |
Team
Experience
Delivering great products and services is all about experience, attention to detail and being aware of all aspects of business and technology. Good background and relevant technical experience are key to building a successful team. Our experienced engineers do not rely on specific technology or method, we focus on data, performance, and efficiency instead. See below up-to-date information about our engineers experience and background.
More than 12 years |
50 % |
---|---|
6 to 12 years |
20 % |
3 to 6 years |
20 % |
Less than 3 years |
10 % |

Technology
In 2020, we embraced new cloud technologies, programming languages, databases and DevOps tools. We see substantial growth in native cloud services, serverless applications, graph technologies, AI and machine learning.

Technology
Programming
We added new programming languages and frameworks to our toolbox. Furthermore, we have acquired valuable knowledge in JS and Python and their respective frameworks. We see growth across the board in the popularity of JS and its respective frameworks. The chart shows experience and comfort level score based on the background and skill set of all engineers for a specific programming language, and database.
C# |
50 |
---|---|
JavaScript |
100 |
PHP |
60 |
Java |
80 |
Swift |
50 |
Python |
100 |
NoSQL Key-value |
100 |
---|---|
NoSQL Document |
100 |
NoSQL Column |
100 |
Relational databases (RDBMS) |
100 |
In-memory databases |
80 |
Graph Databases |
40 |
Technology
DevOps, NetOps, SecOps
In 2020, we added new IaC tools and CI/CD platforms to our toolbox. We have acquired valuable knowledge in AWS CDK and Azure DevOps. The chart shows experience and comfort level score based on the background and skill set of all engineers
Ansible |
100 |
---|---|
AWS Cloud Formation |
100 |
AWS Cloud Development Kit |
80 |
Terraform |
100 |
Azure ARM |
70 |
Chef |
30 |
Jenkins |
100 |
---|---|
Atlassian Bamboo |
40 |
CircleCI |
80 |
GitLab |
100 |
AWS CodePipeline |
100 |
Azure DevOps |
80 |
GitHub |
100 |
Technology
Cloud and Infrastructure
In 2020, we have completed numerous projects in Amazon AWS which helped us to adopt new cloud native technologies such as DynamoDB, Aurora, Neptune, DocumentDB, AWS CDK, Cloudformation, Codepipeline. We successfully renew our official partnership with AWS, and we are aiming one level up in the coming months. Microsoft Azure is another area where we substantially increased our expertise and expanded our DevOps skills. We have managed to acquire valuable knowledge in Cosmos DB, MS SQL Server and Azure DevOps
Compute, containers and serverless |
100 |
---|---|
AI and machine learning |
60 |
Object, block, file storage |
100 |
Big data and analytics |
90 |
Front-end web&mobile |
100 |
Networking and content delivery |
100 |
Database services |
100 |
Security and identity services |
100 |
Security and identity services |
100 |
---|---|
Object, block, file storage |
90 |
Database Services |
70 |
Compute, containers and serverless |
100 |
Big data and analytics |
80 |
Networking and content delivery |
100 |
AI and machine learning |
40 |
Networking and content delivery |
100 |
Front-end web and mobile |
90 |
Compute, containers and serverless |
60 |
---|---|
Object, block, file storage |
50 |
Google Cloud's operations suite |
10 |
APIGEE |
50 |
Geocoding API |
80 |
Places API |
80 |
Front-end web and mobile |
80 |
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